Privacy Policy

Last updated: July 2026

Pip Electrics ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, how we use it, and your rights regarding that information.

1. What information we collect

When you submit a quote request or contact form on our website, we collect:

• Your name and contact details (phone number and/or email address)
• Your suburb or service location
• Details of the electrical work you are enquiring about
• Any photos you choose to attach to your enquiry

We do not collect payment information, government identifiers, or sensitive information through our website.

2. How we use your information

We use the information you provide solely to:

• Respond to your quote request or enquiry
• Arrange and carry out electrical work you have requested
• Contact you regarding your job if needed

We do not use your information for marketing purposes without your consent, and we do not sell or share your personal information with third parties for their own marketing.

3. How your information is stored and transmitted

Quote request forms on our website are processed by Formspree (formspree.io), a third-party form submission service. When you submit a form, your information is transmitted securely via HTTPS to Formspree and forwarded to our email address. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

Our website uses Google Analytics to collect anonymised data about how visitors use the site (pages viewed, traffic sources, session duration). This data does not personally identify you. Google's privacy policy is available at policies.google.com/privacy.

We display Google Reviews via the Elfsight widget. Elfsight's privacy policy is available at elfsight.com/privacy-policy.

4. Cookies

Google Analytics uses cookies to collect anonymised usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Access and correction

You have the right to request access to any personal information we hold about you, and to request that we correct any inaccuracies. To make such a request, please contact us using the details below.

6. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us directly in the first instance. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Contact

For any privacy-related enquiries, please contact:

• Pip Electrics
• Sunshine Coast, QLD, Australia
• Email: pipelectrics1@gmail.com
• Phone: 0433 828 901

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This policy may be updated from time to time. The current version will always be available on this page.